Customer Service Agent (H/F)

IT TAKES MORE THAN AN ENGINE TO DRIVE A COMPANY!

Being an administrative collaborator at Groupe Morneau means ensuring the good management of the company. It also means being an agent of growth.

Being an administrative collaborator at Groupe Morneau means being paid between 23,10-24,32$/h.

In the team of RENEE NIZIMALLY - Customer Service Supervisor, your daily tasks will look like:

• Quickly and effectively respond to customer requests by email or telephone
• Manage customer dissatisfaction and propose solutions best adapted to their situation
• Promote/accompany customers on portal functionalities and new features
• Work closely with Operations and Billing staff
• Connect to customers' operational meetings at their request
• Assist in the integration of new VIP customers by communicating with customer suppliers to integrate them into the new platform
• Perform all other related tasks
• Does this speak to you Keep reading! Here are some of the benefits that come with the position:
• 3 weeks of vacation starting May 1st following your hiring
• Insurance available 3 months following your hiring (medication, dental, vision of your choice)
• Group retirement savings plan available after 3 months
• 10 statutory holidays, 4 personal days, 1 floating day off and 10 sick days off (depending on terms and conditions)
• Referral program of $2,000 per person referred
• Internal training and development program
• Direct deposit of salary every week
• Competitive salary and a dynamic team
• Possibility of professional development
• Work for a family business where there is a pleasant work atmosphere and where it is good to go there every morning
• Develop in a stable company, in mega growth and enjoying an excellent reputation
• And much more!
• Interested If you meet the requirements below, then apply!
• Work schedule : Monday to friday 8am to 4.30pm
• Completed high school diploma
• 2 to 5 years of customer service experience in a trucking company
• Excellent customer service skills
• Excellent communication skills
• General computer skills
• Analytical thinking and good management of priorities
• Excellent English written and spoken
• Knowledge of TruckMate software (asset).
• Do you have any questions Contact ELISE LACOMBE at 418-681-2727 #4271 or by email at elise.lacombe@groupemorneau.com

*At Groupe Morneau, we adhere to the principle of equal access to employment and are committed to providing a diverse and inclusive work environment.